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Brand owned by Galderma (Switzerland) · about the brand
Moisturising Lotion Normal to Combination, Sensitive Skin
Decode Label Safety Score
Decode Label Safety Badge
Held by the top 12% of everything we score. Awarded on this product's published 8.8/10 — every scoring lane clear, no significant concern, and nothing on the label that its own ingredient list contradicts.
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Methodology v3.1 (updated 8 Oct 2026) — what changed
This moisturizer offers good hydration and skin barrier support through ingredients like glycerin, panthenol, and niacinamide. However, the presence of ceteareth-20, an ethoxylated ingredient, means it may contain trace amounts of 1,4-dioxane (a manufacturing by-product that IARC classifies as possibly carcinogenic, Group 2B). While levels are typically regulated, individuals concerned about such impurities may wish to consider alternatives. The formulation is generally well-suited for most skin types seeking hydration and barrier support, but those with very sensitive skin or specific concerns about ethoxylated compounds should exercise caution.
At a glance
From the declared label — not a lab testWhat’s favorable
- Glycerin
- Isopropyl Palmitate
- CETEARYL ALCOHOL
- Panthenol
- Niacinamide
- +5 more →
Good hydration and barrier support, with a common ethoxylated ingredient
This moisturizer provides effective hydration and helps support the skin's barrier function with beneficial ingredients like glycerin, panthenol, and niacinamide. It contains Ceteareth-20, an ethoxylated compound that may carry trace amounts of 1,4-dioxane, classified by IARC as a Group 2B possible carcinogen. While regulatory limits aim to ensure safety, those with concerns about this impurity should be aware.
Concern breakdown
Score out of 10 · higher = fewer concernsHow this product performs on each concern we check for skincare. This is a breakdown of the same evidence behind the score above — not a separate verdict.
What's good
Contains multiple humectants and emollients for effective hydration (Glycerin, Panthenol, Persea Gratissima Oil)
Includes Niacinamide and Tocopheryl Acetate for skin barrier support and antioxidant benefits
Generally well-formulated for moisturizing and conditioning the skin
Watch out for
Contains Ceteareth-20, an ethoxylated ingredient with potential 1,4-dioxane impurity
Isopropyl Palmitate can be comedogenic for some acne-prone individuals
Decode Label Analysis
Ceteareth-20, an ethoxylated ingredient, may contain trace amounts of 1,4-dioxane, a manufacturing impurity classified by IARC as Group 2B (possibly carcinogenic to humans). While regulatory limits exist, its presence is a concern for some users.
Claim check
Front-of-pack marketing claims checked against this product's actual ingredients and nutrition. "Can't verify" means the label does not provide enough information to check the claim — it is not the same as the claim being false.
This claim is a professional recommendation that cannot be verified from the ingredient list or other label information.
This claim describes the skin type the product is formulated for, which cannot be verified from the ingredient list.
The claim of instant soothing, protection from dryness, and 48-hour efficacy is a performance claim that cannot be verified from the ingredient list.
This claim refers to a specific sensitivity assessment or benefit, which cannot be verified from the ingredient list.
The product contains several moisturizing ingredients such as glycerin, isopropyl palmitate, and dimethicone.
The ingredient list includes Persea Gratissima Oil, which is avocado oil.
The ingredient list includes Tocopheryl Acetate (Vitamin E), Niacinamide (Vitamin B3), and Panthenol (Pro-vitamin B5).
Read straight from the back-of-pack photo — quantities, sections and any disguised terms, so the small print can’t hide behind the marketing.
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1.
WaterAQUA
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2.
GlycerinGLYCERIN
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3.
Isopropyl PalmitateISOPROPYL PALMITATE
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4.
Cetearyl AlcoholCETEARYL ALCOHOL
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5.
Ceteareth-20CETEARETH-20
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6.
PanthenolPANTHENOL
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7.
NiacinamideNIACINAMIDE
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8.
Tocopheryl AcetateTOCOPHERYL ACETATE
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9.
DimethiconeDIMETHICONE
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10.
Persea Gratissima OilPERSEA GRATISSIMA OIL
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11.
Helianthus Annuus Seed Oil trace amountHELIANTHUS ANNUUS SEED OIL
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12.
PantolactonePANTOLACTONE
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13.
Glyceryl StearateGLYCERYL STEARATE
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14.
Sodium BenzoateSODIUM BENZOATE
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15.
Benzyl AlcoholBENZYL ALCOHOL
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16.
Citric AcidCITRIC ACID
Trace amounts: some named ingredients appear in token quantities or low in the list. At these concentrations a meaningful benefit is unlikely, and their front-of-pack prominence may not reflect their level in the formulation.
In label order — normally largest quantity first. Select a row for the full write-up and sources.
✓ Decode Label Assessment: Favorable ⚠ Decode Label Assessment: Concern Decode Label Assessment: Neutral
Who should take caution
About this ingredient
No detailed safety data in our database yet for this ingredient.
Learn More
Compare with other moisturiser products
Assessed using the same Decode Label methodology, sorted by score. Each score reflects the information available for that product at the time of assessment.
What are the ingredients in Moisturising Lotion Normal to Combination, Sensitive Skin?
The label of Moisturising Lotion Normal to Combination, Sensitive Skin lists 16 ingredients, in label order: Water, Glycerin, Isopropyl Palmitate, CETEARYL ALCOHOL, Ceteareth-20, Panthenol, Niacinamide, Tocopheryl Acetate, Dimethicone, Persea Gratissima Oil, Helianthus annuus seed oil, PANTOLACTONE, Glyceryl Stearate, Sodium Benzoate, Benzyl Alcohol, Citric Acid. Flagged by the analysis: Ceteareth-20.
Is Moisturising Lotion Normal to Combination, Sensitive Skin safe to use?
Moisturising Lotion Normal to Combination, Sensitive Skin scores 8.8/10 on Decode Label (Favorable). This moisturizer provides effective hydration and helps support the skin's barrier function with beneficial ingredients like glycerin, panthenol, and niacinamide. It contains Ceteareth-20, an ethoxylated compound that may carry trace amounts of 1,4-dioxane, classified by IARC as a Group 2B possible carcinogen. While regulatory limits aim to ensure safety, those with concerns about this impurity should be aware.
Why does Moisturising Lotion Normal to Combination, Sensitive Skin score 8.8/10?
Flagged in the score: Contains Ceteareth-20, an ethoxylated ingredient with potential 1,4-dioxane impurity. Also noted: Isopropyl Palmitate can be comedogenic for some acne-prone individuals.
Who should avoid Moisturising Lotion Normal to Combination, Sensitive Skin?
The points the analysis notes are most relevant to: Sensitive skin (potential for irritation from Ceteareth-20); Avoiding ethoxylated ingredients (potential 1,4-dioxane impurity).
Are the claims on the Moisturising Lotion Normal to Combination, Sensitive Skin pack accurate?
Decode Label checked 7 claims against the ingredient list and nutrition panel. "Dermatologist Recommended for Sensitive Skin" — can't be verified from the label. "Normal to Combination, Sensitive Skin" — can't be verified from the label. "Instantly soothes and protects skin from dryness for 48 hours" — can't be verified from the label.
Answers are generated from this product's own Decode Label analysis — the score, the ingredient list and the label claims shown above. Always check the pack itself for allergen and dietary information.
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About this analysis: Based on declared label information and available evidence. Decode Label does not independently laboratory-test products, and a score is not a regulatory determination or medical advice.
Disclaimer: Safety scores are Decode Label-generated assessments based on publicly available regulatory data (FSSAI, WHO, EFSA, IARC) and peer-reviewed research. They are not a substitute for professional medical advice, and they are not a regulatory determination, a laboratory safety certification or a medical diagnosis. Ingredient safety can vary by individual health conditions, concentration, and usage context. Decode Label is an independent information service and scores every brand by the same rules. No brand pays for or influences its score. Our founder also founded the personal-care brand Botani Bestie (see our story); its products are scored exactly like everyone else's. Data limitations: This assessment is based on the information declared on the product label and the evidence sources above — Decode Label does not independently laboratory-test this product. Ingredient concentrations, sourcing and manufacturing can vary between batches and are not always disclosed. A finding that is not shown here means it was not identified from the available label information, not that it has been ruled out.
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